• Nahlah

    I found convergys on http://www.clericalcareersathome.com do you know if this site is legit overall?  It looks like it.

    • http://www.theworkfromhomelounge.com Shannon

      Hi Nahlah,

      I took a look at the site and from what I can tell, it looks to be legit. Convergys is definitely a legitimate job.

    • Jones_brittnay

      I have worked for Convergys, they are a legit company, a pretty good employer.

      • A Haug

        Do you get paid ….someone said they didn’t get paid ?

        • Mari

          I currently work for them and yes you do get paid, I love the company

        • http://www.theworkfromhomelounge.com Shannon

          I am not sure why that would be stated by someone. Convergys is a legitimate company and yes you will get paid unless they tell you otherwise for some strange reason.

    • Convergysathome

      Feel free to visit http://www.convergys.com for more details on Convergys Corporation. 

      • J Brown

        Hi are they still recruiting for homebased agents in the UK? Thanks

  • Convergysathome

    Convergys is currently hosting its “Work as you like it” Employment Drive.  They plan to hire 1000 home agents in the next 60 days. 
    Visit convergysworkathome.com for details and technical requirements. 

    • http://www.theworkfromhomelounge.com Shannon

      Thanks for the update!

    • Aichakeitasano

      Is covergys still hiring? How is training done? Online?

      • Convergysathome

        Yes, Convergys is currently hiring Home Agents.  Training is virtual, and fully paid.  For more details, FAQs, technical requirements of your home pc, and to apply, please visit http://www.convergysworkathome.com.  Best wishes. 

  • Ehendrickson91

    what’s the pay like?

    • Convergysathome

      I believe it begins at $9/hour.

  • Cherie

    great review, very helpful i am a current employee, convergys is one of the best companies I’ve work for.

    • http://www.theworkfromhomelounge.com Shannon

      Thanks for your insight Cherie. It’s always good to hear from current employees.

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  • Louisartis65

    what are the min- hours for Convergys

    • Rebecca Martin

      If you are hired for a part-time position, your hours would be 20-30 hours/week.

  • Coolstuff

    As a referred applicant I was put thru hoops for the convergys application process – they have not updated requirements and I purchased equipment totaling over $600 which was apparently not to their specs yet nowhere on the site did it tell me what specs they required  i.e. age of computer and now I am stuck with computers that are not usable and out the money for them… they suck and I called them to ask about it and am now told a position that I applied for isnt open yet when I applied it prompted me to that position AND when I go back thru the process it is still there !?!!  Someone screwed up and are screwing me cuz I brought it to their attention   – they SUCK BIG EGGS ! Covering their ass cuz of their mistakes – sounds like a chitty company for having employees like that

  • Dana

    I had this trainer/manager Linday Allen who use to be a bartender. She was a good speaker and teaching us everything but she was demeaning to us instead of help us if we did not understand. She started out telling us that she was not our friend, after she says does everyone understand what I am saying, she would back it up with, well I don’t believe some of you all. If you answered wrong she would embarrass you at times saying that is not the way to do, she would not tell us. That is a good try but not quite right. I wanted to switch to another class with a nicer trainer but not sure if they would let me since that class was 2 weeks behind. Then after the training was completed and we took the final test, she would right me up for doing the job wrong, while I was still in training. The district manager said he wanted us to succeed and I could go to the other class for more training, but she decided to fire me, while still in the training. After 9 weeks of studying and passing the class,  I got fired. A big waste of 9 weeks for me. My guess is that she got a commission for the new hires that passed her class because after that she did not care if you needed help. They told us in training if you go someone on with the company and they stayed for 6 months, you would receive a $350 bonus and the new hire $100 bonus. Be careful, everyone seemed nice but if you get someone young and from the bar life most likely they are not there to help you, they just look after themselves. 

    Convergys McGregor, Tx

  • skrillah

    Are the hours flexible.  Do they have night shift?  Looking to work from 9PM to about 5AM EST?

  • Karen Buchanan

    Does Convergy’s offer toll free phone numbers if customer’s call in or do I need a cell phone? I thought I did not need a phone.

    • shannperks

      Most likely you will need a phone, however they will provide their customers with a phone number that will route to your phone. So if you are worried about customer’s having your personal phone number – this will not happen.

    • Alecia Henry

      No it will be VoIP but for meetings you will need a landline. Yes it is toll free

  • Gueat

    I worked for this company for over 4 years and it has progressively gone downhill.  Many changes were made and we all adjusted to them or left one way or another.  Of the people I trained with there were still 3 of the ori8ginal 25 left after 3 years.  The 4th year however was when the worst changes were made and the management no longer cared about the employees anymore. It came down to the money and if it wasn’t making money then you were gone. I finally quit as the stress and pressure were no longer tolerable. The HR person told me to check back in 6 months to a year and maybe other changes would make it possible to work there again.

  • Rashmi

    Does convergys sponsor H1 visa?

    • Diane

      No, they do not. They are hiring in the Philippines though. Not sure of other countries.

  • Guest

    as work from home agent, does your phone stay busy all day?

    • Alecia Henry

      Yes mostly.

  • Maribeth Schneider

    when working from home in customer service, does your phone stay busy?

    • Diane

      With Convergys, you only use your phone for voice verification which takes less than a minute. You can even use a cell phone. You take customer calls right through your PC and headset. Some other companies require the use of a landline to take calls. (Alpine Access comes to mind.)

      • Maribeth Schneider

        thanks :) you still work for them? I love it