Sutherland Global Services – Work from home job review 2



Who is Sutherland Global?

Sutherland Global Services was founded in 1986 in Rochester, New York. They are an multinational IT Enabled and Business Process Outsourcing (BPO) company. By incorporating highly skilled individuals with defined technology abilities and established business methodologies, Sutherland assists their clients with guided support to help them succeed in their industry and increase their customer lifetime value.

For over 20 years, Sutherland Global has managed and operated an amazing list of Fortune 1000 companies and has specialized in many industries. They have leveraged the work at home it job field and put many skilled IT professionals to work from the comfort of their homes.

What position do they hire for?

Sutherland Global hires home based customer service representatives, inbound and outbound sales associates and technical support assistants.

Do I qualify for these positions?

Make sure you select the best position that fits your technical, administrative or retail skills level. Be considerate of your past job experience or education. With these tips in mind, Sutherland@Home express the following qualities and requirements for each position:

  • Home based Customer Service

As a customer support representative, you will be responsible for handling inbound or outbound calls and professionally delivering desired results in the highest quality manner with a strong attention to detail.

As a representaive of Sutherland Global you must an active contributor and strive to achieve their stated goals and objectives.

You must have the ability to adhere to their client’s and to Sutherland’s policies and procedures.

You must able to use client telephony systems.

You must be able to demonstrate strong verbal and written skills.

An Associate’s degree or equivalent experience ir required and you must also have at least 1 + years successful customer service or sales/lead generation experience.

You will need strong analytical, organizational, and customer management skills

  • Inbound and Outbound Sales

Who is Sutherland Global?

Sutherland Global Services was founded in 1986 in Rochester, New York. They are an multinational IT Enabled and Business Process Outsourcing (BPO) company. By incorporating highly skilled individuals with defined technology abilities and established business methodologies, Sutherland assists their clients with guided support to help them succeed in their industry and increase their customer lifetime value. For over 20 years, Sutherland Global has managed and operated Fortune 1000 companies, specializing in many industries.

What position do they hire for?

Sutherland Global hires home based customer service representatives, inbound and outbound sales associates and technical support assistants.

Do I qualify for these positions?

Make sure you select the best position that fits your technical, administrative or retail skills level. Be considerate of your past job experience or education. With these tips in mind, Sutherland@Home express the following qualities and requirements for each position:

 

  • Home based Customer Service

As a customer support representative, you will be responsible for handling inbound or outbound calls and professionally delivering desired results in the highest quality manner with a strong attention to detail.

As a representative of Sutherland Global you must an active contributor and strive to achieve their stated goals and objectives.

You must have the ability to adhere to their client’s and to Sutherland’s policies and procedures.

You must able to use client telephony systems.

You must be able to demonstrate strong verbal and written skills.

An Associate’s degree or equivalent experience is required and you must also have at least 1 + years successful customer service or sales/lead generation experience.

You will need strong analytical, organizational, and customer management skills

  • Inbound and Outbound Sales

As a Sales Representative you will be assigned to a program and is responsible for delivering desired sales results. You must have strong attention to detail. You will need to know how to use various computerized customer management and data entry systems and have a basic knowledge of client products and services. You will be required to have a basic understanding of the sales call process in the telecommunications and/or information technology industry. You may be required to work in various locations, as well as a varied schedule/shift.

  • Technical Support Associates

In this position, you will be responsible for answering technical support questions regarding products and services.

Am I eligible?

In order to be eligible, you must be an U.S. citizen.


Will I be an employee or an independent contractor?

You will be an employee.


What type of equipment will I need?


Please refer to my article “12 Things you absolutely need to work from home.”


How will I get paid?

Direct deposit into your checking/savings account or ADP.

How often am I paid?

Bi-weekly.
Since I have never worked for this company, I am providing a link to real sutherland agents whom have provided un-bias reviews of their position. This is a real job, you must apply and some one will eventually call you if you fit their job description.

Ready to apply?

Visit Sutherland Global Services and fill out your online application.

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